On the scan stations, the Fujitsu scanners will give the following notification after roughly 190,000 pages scanned.
If a user reports this issue, have them look at the rollers to see if they look worn. If they are, we can order new rollers for them and then perform the steps below. Otherwise if the rollers are good, just do the reset.
Go to Start Menu > fi Series > Software Control Panel > Device Settings. Then hit Clear on the two fields that are highlighted yellow.