FAQ

Default solution folder, feel free to edit or delete it.

Adding a Printer
To add a printer, go to the Start Button - Printer Install - Add Printer or find the Printer Logic icon by the clock.       If prompted instal...
Wed, Apr 26, 2023 1:42 PM
How to Request a Loaner Laptop
Go to: https://helpdesk.magnumlog.com/ Go to Service Request   If you are prompted to sign in, click the “Sign in with SSO” at the top.   Si...
Thu, Feb 10, 2022 4:32 PM
How to connect to VPN
To start using the Magnum VPN please follow the following instructions. Open up Cisco AnyConnect Enter “vpn.magnumlog.com” and click connect. ...
Thu, Jan 12, 2023 1:38 PM
Setting up Email on Android Phones
Please note due to changes in version of Android and customization by provider that these instructions are only a rough guide.  You may encounter different ...
Thu, Jun 1, 2023 9:06 AM
FourKites Driver Self-Assignment
CarrierLink Self-Assignment for Drivers Your carrier might not have access to your phone number, making it difficult to ensure a load can track via Ca...
Wed, Sep 13, 2023 1:35 PM
Annual Password Changes
Good Afternoon,    It is coming around to a year since we implemented the requirement to change your password annually. As such, we ha...
Fri, Feb 28, 2025 8:59 AM
Changing passwords on '1' accounts
1.  Open a browser and navigate to outlook.office.com   It will more than likely sign into your primary email account.  ...
Tue, Apr 29, 2025 8:32 AM
Change Phone - Authenticator App QR
My Sign-Ins | Security Info | Microsoft.com Click -> Add sign-in method Click -> Microsoft Authenticator Click -> Next, Next Scan t...
Tue, Jul 22, 2025 1:24 PM
RMIS TRUCKSTOP CARRIER PROFILE LINKS
3PL  ARCBEST https://auth.truckstop.com/as/authorize?response_type=code&client_id=909bb38e-03cb-4ecd-afca-5f4c5c2c7d82&scope=op...
Mon, Oct 6, 2025 11:11 AM
Changing Passwords when Remote/Off Domain
For laptops off network 1. Sign into your laptop off network with your old password.   2. Try signing into your server session and watch for Mu...
Fri, Feb 13, 2026 10:06 AM